Effective Date: October 6, 2025
Website: https://MyFood.Delivery
Company: Scoltock Enterprises Ltd

1. Introduction

This Privacy Policy explains how MyFood.Delivery, operated by Scoltock Enterprises Ltd, collects, uses, and protects your personal information when you use our website, mobile apps, and related services (collectively, “the Service”). We comply with the UK GDPR, EU GDPR, and Google Play Data Safety requirements.

By using MyFood.Delivery, you agree to this Privacy Policy.

2. Information We Collect

We collect the following categories of information:

a. Information You Provide

  • Account details: Name, email address, phone number, and password.

  • Order information: Delivery address, order contents, payment details (processed securely by third-party payment gateways, not stored by us).

  • Support messages: When contacting us by email or through forms.

b. Automatically Collected Information

  • Device data: IP address, browser type, operating system, unique device identifiers.

  • Usage data: Pages viewed, time on site, click paths, and referring URLs.

  • Cookies: Used for authentication, analytics (Google Analytics), and personalized experiences.

You can manage cookies via your browser settings.

c. Location Data

If you grant permission, we may use your device’s location to show nearby restaurants or delivery areas. You can revoke this in your device settings.

3. How We Use Your Information

We use collected data to:

  • Process and deliver your food orders.

  • Manage your account and preferences.

  • Improve the performance, features, and security of the Service.

  • Provide customer support.

  • Send service notifications and order updates.

  • Comply with legal obligations.

We never sell personal data to third parties.

4. Legal Basis for Processing (GDPR)

We process your data under these lawful bases:

  • Contract: To provide and manage your orders.

  • Consent: For marketing emails, cookies, and location access.

  • Legal obligation: To comply with applicable tax or consumer law.

  • Legitimate interest: To improve our services and prevent fraud.

5. Data Sharing

We may share data only with:

  • Restaurants and delivery partners to fulfill your orders.

  • Payment processors (e.g., Stripe, PayPal, Rapyd) for secure transactions.

  • Analytics and hosting providers (e.g., Google Analytics, Cloudflare) for site operation.

  • Legal authorities when required by law.

All third-party partners are bound by confidentiality and data-protection agreements.

6. Data Retention

We retain personal data only as long as necessary for order fulfillment, accounting, or legal requirements. After that, it is securely deleted or anonymized.

7. Your Rights

Under GDPR, you have the right to:

  • Access, correct, or delete your data.

  • Withdraw consent at any time.

  • Object to certain processing.

  • Request data portability.

To exercise these rights, contact: [email protected]

8. Children’s Privacy

Our services are intended for users aged 16 and above. We do not knowingly collect information from children.

9. Data Security

We use SSL encryption, secure servers, and restricted access to protect your data. While no online system is completely secure, we take all reasonable precautions.

10. International Transfers

Data may be processed on servers located in the UK or EEA. We ensure all transfers comply with GDPR adequacy standards.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices.

12. Updates to This Policy

We may update this policy periodically. Changes will be posted on this page with a revised effective date. Continued use of the Service constitutes acceptance.

13. Contact Us

If you have questions or concerns, contact:

Scoltock Enterprises Ltd
Email: Web@MyFood.Delivery
Website: https://MyFood.Delivery
Registered in the United Kingdom